Philip Olsson, Chair

Philip Olsson is a partner in K J Harrison & Partners Inc., a privately-held investment firm for private individuals. He is also Chairman of Connaught Oil & Gas Limited, a private energy exploration and production firm. He has had a career of more than 30 years in finance as an investor and investment and commercial banker, including Managing Director, Private Equity, at Altamira Investment Services Inc., where he restructured and oversaw Altamira's private equity functions. Prior to that, he was Managing Director of Royal Bank Equity Partners Limited, the Royal Bank Financial Group's merchant banking unit and, before that, was Vice Chairman of RBC Dominion Securities, Canada's largest investment bank.

Mr. Olsson holds BA and MBA degrees from Vanderbilt University, Nashville, Tennessee, and studied monetary economics as a postgraduate at the London School of Economics. He holds a CBV designation from the Canadian Institute of Chartered Business Valuators. He has long been active in community and civic affairs on behalf of such organizations as the United Way, the Shaw Festival, Trout Unlimited and the Atlantic Salmon Federation. He was appointed to the LCBO Board as Vice Chair in June 2004, became Acting Chair and CEO on February 6, 2006, and Chair on March 7, 2007.

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Steve Diamond, Vice Chair and Member, Governance and Compensation Committee

Steve Diamond is president of Diamondcorp, a real estate development and consulting business, and is a director of Whitecastle Investments. Prior to entering the real estate business, he was a partner at McCarthy Tetrault and head of its municipal and environmental law department. He also served as a director of the firm. In his practice, he acted as counsel on some of the largest and most sophisticated projects that have been approved in the Greater Toronto Area for both private and public sector clients.

He is active in the community, serving as a committee member of PAYE (Partnership to Advance Youth Employment) and director of the Mount Sinai Hospital Foundation.

Mr. Diamond received his LLB from the University of Western Ontario and was called to the Ontario bar in 1978. He gives back to the educational community through frequent lectures at local law schools and other educational organizations.

He was appointed to the LCBO Board in September 2005 and resigned December 15, 2011.

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Geoffrey Larmer, Member, LCBO Board, and Member, Governance and Compensation Committee

Geoffrey Larmer is President of Larmer Professional Corporation, North Bay, a law firm specializing in personal injury and insurance litigation. His practice gives him a unique perspective on social responsibility and liability, particularly in terms of underage alcohol consumption and the consequences of not drinking responsibly. His clients include victims of drinking and driving accidents.

He graduated from the University of Western Ontario in 1989 with an honours degree in medical biophysics and, in 1992, with a bachelor of laws degree. He articled with Bereskin & Parr, Toronto, where he trained in intellectual property, patent, trademark, copyright and related licensing matters.

He was called to the bar in 1994 and founded Larmer & Larmer Barristers, North Bay. Larmer Professional Corporation was formed in 2005.

He is a member of Nipissing Law Association, Ontario Trial Lawyers Association and the Association of Trial Lawyers of America, and a former director and past-president of the North Bay and District Humane Society.

He was appointed to the LCBO Board in May 2006.

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Penny Lipsett, Member, LCBO Board, and Chair, Governance and Compensation Committee

Penny Lipsett is an investor and government relations specialist.

She spent much of her career in the political and business worlds. Following graduation from the University of Western Ontario, she worked as a special assistant on Parliament Hill in Ottawa during the Trudeau years. Following this and until 1992, she worked for Xerox Canada in increasingly responsible roles concluding with the management of all corporate affairs functions.

Ms. Lipsett has run her own consulting practice with a focus on investor and government relations since 1993. She is a member of the board of directors of MBNA Canada Bank and Ontario Place Corporation where she is also chair of the Marketing and Communications Committee.

She was appointed to the LCBO Board in May 2007.

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Pamela Livingstone, Member, LCBO Board

After a highly successful, 14-year career with Sears Canada, Pamela Livingstone now works as a planning manager for the Home Outfitters, a division of the Hudson Bay Company.

Her Sears Canada career culminated with her last position as a national operations manager from 2007–2009 where she was responsible for all inventory flow and processes for the company’s multi-channel, home décor business. Her retail background has given her experience in building and executing complex business plans.

Ms. Livingstone began her Sears Canada career as a merchandise flow analyst in 1995, progressing to an associate buyer in home décor five years later and was named buyer in 2004. During her tenure at Sears, she acquired strengths in negotiating, leadership, process management, as well as coaching, mentoring and staff training.

Ms. Livingstone earned a master’s degree in public administration at Queen’s University and an honours BA at Wilfrid Laurier University. She also worked as an English teacher in Osaka, Japan for two years.

She was appointed to the LCBO Board in June 2009.

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Laurel Murray, Member, LCBO Board, and Chair, Audit Committee

Laurel Murray is a chartered accountant with more than 20 years of senior management experience in the private and public sectors. Since 2000, Ms. Murray has headed up her own management consulting firm. During the past 20 years, she has helped a number of federal and provincial agencies and ministries improve the way they manage risks, measure performance and improve accountability.

Ms. Murray is a proponent of good governance and oversight. She is also the Chair of the Audit Committee of the Office of the Privacy Commissioner of Canada and a member of the Audit Committee of the Office of the Commissioner of Official Languages. She was also the lead in developing the Treasury Board of Canada Secretariat’s Guidebook for Departmental Audit Committees. She also has a keen interest in the environment. Her areas of expertise include: strategic planning and reporting; performance measurement; integrated risk management; financial management, accounting and auditing; financial systems; project management; program implementation and organizational design.

She graduated with honours from Carleton University in 1986 with a bachelor of commerce degree. She received her chartered accountant designation from the Canadian Institute of Chartered Accountants in 1989. An active mother, wife and volunteer, Ms. Murray balances work and family while playing an active role to help those in need in her community.

She was appointed to the LCBO Board in August 2005.

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Susan Pigott, Member, LCBO Board, and Member, Governance and Compensation Committee

Susan Pigott is the vice president, Communications and Community Engagement at the Centre for Addiction and Mental Health (CAMH) in Toronto. In June 2011, she was appointed to the Commission on the Reform of Ontario’s Public Services which will provide advice on how to deliver the most efficient and effective public services possible for people and families.

She trained as a nurse at the Wellesley Hospital School of Nursing in Toronto and then worked as a registered nurse for 10 years in Toronto and in Australia and Papua New Guinea.

In 1978, Ms. Pigott earned a master’s degree in social work at the University of Toronto. Since then, she has worked in the non-profit human services field for over 25 years. Prior to CAMH, she was the chief executive officer of St. Christopher House, a community-based, multi-service agency that operates in the west end of Toronto. Prior to that, she spent seven years at the United Way of Greater Toronto, first as allocations director and then as vice president of Fundraising. In 2006-07, she took a leave of absence from St. Christopher House to serve as the executive lead for Citizen Engagement, supporting the Ontario Citizens' Assembly on Electoral Reform.

An active volunteer, Ms. Pigott served on several boards including the Community Social Planning Council and the Hospital for Sick Children. Currently, she is a board member of the Toronto Civic Alliance, the Change Foundation, Soulpepper Theatre Company and Workman Arts.

She was appointed to the LCBO Board in February 2011.

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Walter Sendzik, Member, LCBO Board, and Member, Audit Committee

Walter Sendzik is Chief Executive Officer of the St. Catharines-Thorold Chamber of Commerce.

He is also a member of the board of directors of the Niagara Wine Festival, the Hotel Dieu Shaver Rehabilitation Centre, Business Education Council and the St. Catharines and District United Way.

He founded Vines magazine, wrote Guide to Niagara’s Wine Country and is co-author of the Buyers’ Guide to Canadian Wine. He sold Vines to Osprey Media Group in 2003 when he joined that company as publisher of the Niagara magazine division, where he helped launch Niagara magazine.

He left Osprey to join the St. Catharines Chamber of Commerce in 2006 and oversaw the merger of the St. Catharines and Thorold chambers, which created one of the largest chambers of commerce in southern Ontario.

Walter was awarded the Bernie Gillespie Award by the Ontario Chamber of Commerce for outstanding leadership, was a recipient of a Niagara’s Top 40 Under 40 award, the St. Catharines Volunteer Recognition Award and was a finalist in the Niagara Youth Entrepreneur of the Year Award.

He was appointed to the LCBO Board in June 2008.

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Paul Sparkes, Member, LCBO Board, and Member, Audit Committee

Paul Sparkes brings a wealth of media, public and private sector service experience to the LCBO Board.

He joined CTVglobemedia in 2001 as senior vice- president, Corporate and Public Affairs. He was appointed executive vice- president, Corporate Affairs in 2007. Over the course of his decade-long tenure there, Mr. Sparkes oversaw the company’s communication and regulatory functions including, all strategy, public and media relations, internal and corporate communications.

Prior to joining CTVglobemedia, Mr. Sparkes held senior management positions with the Government of Canada and the Government of Newfoundland and Labrador. From 1996 to 2001, he served as director of operations to then Prime Minister Jean Chretien and, prior to that, was special assistant for Atlantic Canada in the Prime Minister’s Office. He also served as executive assistant to two premiers of Newfoundland and Labrador – Clyde Wells and Brian Tobin.

Mr. Sparkes serves on several boards, including the National Arts Centre Foundation and, the Banff World Media Festival. He is also the chair of the board and founding member of the Smiling Land Foundation.

Mr. Sparkes holds a bachelor of arts in Political Science from Memorial University.

He was appointed to the LCBO Board in February 2011.

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Ramesh Srinivasan, Member, LCBO Board, and Member, Audit Committee

Ramesh Srinivasan is a senior hospitality educator with more than 25 years of international experience in hospitality management. He holds a masters degree in hotel administration from Cornell-Essec in Paris, France. Areas of expertise include hotels, restaurants, catering and convention centre management, marketing and finance.

He is Professor of Hospitality Management, School of Hospitality, Recreation and Tourism, Humber Institute of Technology and Advanced Learning, Toronto. Areas of specialization include wine, education, revenue management, hospitality, management accounting, entrepreneurship, conventions and meetings management.

His professional certifications include Certified Foodservice Manager; Certified Specialist of Wine; Certified Hospitality Educator; and Certified Foodservice Manager and, most recently, he completed his Wine & Spirit Education Trust Diploma from the U.K.

He is a member of the Society of Wine Educators; the Hospitality Sales and Marketing Association International; Canadian Association of Professional Sommeliers; International Council on Hotel Restaurant and Institutional Education; Canadian Restaurant and Foodservices Association; and the Institute of Internal Auditors.

He was appointed to the LCBO Board in April 2007.

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Harvey Strosberg, Member, LCBO Board, and Member, Governance and Compensation Committee

Harvey Strosberg, Q.C., is a senior partner at Sutts, Strosberg, LLP, Windsor. He has extensive trial and appellate experience in the areas of torts, personal injury, product liability, commercial disputes and class action litigation.

He was called to the bar in 1971, has been a bencher (director) of the Upper Canada Law Society since 1987 and was Treasurer (President) from 1997 to 1999. He is the editor of the Canadian Class Action Review. He is an adjunct professor of law at the University of Windsor. He teaches a course in class action law at the University of Windsor law school. The Law Society of Upper Canada awarded him the Law Society Medal in May 2010.

He was appointed to the LCBO Board in March 2007.

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Bob Peter, President and Chief Executive Officer

Bob Peter is responsible for corporate leadership and providing a forum for consultation and dialogue with the trade on matters affecting the beverage alcohol industry. A graduate of the University of Manitoba, his career spans over 40 years in Canadian retailing, beginning with the Hudson's Bay Company in Winnipeg. He became a key player in the Canadian retail industry, holding several high level positions. These include President of Simpsons, President of The Bay, Chairman of Bay Specialty Stores and Executive Vice-President of the Hudson's Bay Company. Bob joined the LCBO in 2001 where he is President and Chief Executive Officer.

He has served as a cabinet member of the United Way of Greater Toronto and as a director of the Retail Council of Canada, the Toronto Symphony Orchestra, Junior Achievement and the Toronto Zoo.

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Rob Dutton, Senior Vice-President, Finance & Administration, and Chief Financial Officer

Rob Dutton is responsible for all areas of finance and administration including preparation of statutory financial reports, statements and forecasts, overseeing compliance with all audit requirements and the maintenance of appropriate accounting and financial control systems and standards. He provides administrative oversight of the internal audit function, managing all financial, cash, and financial risk and insurance requirements. He directs the administrative support areas of procurement and contract management and all activities related to document services. Rob establishes pricing policies for the beverage alcohol categories and varieties and provides executive oversight of the Supply Chain function.

Rob received his honours bachelor degree from Concordia in 1983 in History and Economics, his MA from York University in 1984 in History and Political Science, and completed all the requirements of a doctorate in Economic History and Economics, with the exception of his thesis (PhD.[ABS]) in 1986, which he decided to forego in favour of corporate employment. After working several years in policy analysis with the Ontario Government, Rob started his 22-year career at the LCBO as manager of Pricing Policy and Pricing Administration. In 1990, he became director of Economic Policy and Planning and, seven years later, assumed the portfolio of the director of Financial Planning and Development. Rob’s job description expanded again when he was asked to oversee Procurement & Contract Management and Telecommunications in 2008. Rob’s leadership and analytical skills were called upon again in 2010 when he assumed the additional responsibility of Treasury, Risk Insurance & Claims Management as treasurer and director of Finance.

He assumed his current role in January, 2012.

A Certified Management Accountant, Rob has made significant contributions to the evolution of the LCBO. He played an important role in refocusing finance operations from a control-oriented division to a value-add partner working co-operatively with operating divisions. In 1999, as co-chair of the LCBO modernization project, he helped review operations for efficiency gains and recommended the creation of a permanent supply chain group to assist in the development and execution of interdivisional improvement projects. Rob has led the LCBO’s response to each government-established operating review since the early 1990s. As LCBO’s 2004 United Way chair, Rob championed the forerunner of the Gift of Giving program.

He is secretary treasurer of Harmony Place, a charitable organization assisting severely disabled adults, and a member of numerous societies and organizations, including: American Institute of Certified Public Accountants, Global Association of Risk Professionals, Financial Executives Institute, Economic Club of Canada. Rob received the Watson-Wyatt Crystal Award in 2003 for most accurate forecast among Canadian economists.

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Bob Clevely, Senior Vice-President, Retail Operations

Bob Clevely is responsible for the overall operations of all LCBO stores and provides direction to the retail operations’ senior management team. He oversees such key activities as customer service, sales, staffing, retail training, retail inventory management and the fiscal responsibilities of LCBO store operations. Bob joined the LCBO in 1976 as a casual store employee and his leadership skills were recognized and rewarded with progressive store management positions. After gaining valuable Head Office experience through two secondments, he returned to the field as manager of District 11 (Mississauga) in 1998. Bob assumed increasing levels of responsibility and was named director of LCBO’s Central Region in 2002. He was promoted to his current position in April 2011. Bob, who holds a certificate in business administration from Georgian College, played competitive lacrosse for more than 20 years, winning three national senior championships (Minto Cups) and a world championship as the goalie of Team Canada in 1985. Bob served as a lacrosse general manager for 15 years, two of which were with Toronto Rock. In this capacity, he won seven junior national titles and one national lacrosse league championship.

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Bob Downey, Senior Vice-President, Sales and Marketing

Bob Downey oversees Sales and Marketing and is responsible for activities related to product purchasing, pricing administration, warehouse inventory management, in-store merchandising program development, marketing and customer research.

Bob joined the LCBO in 1981. He progressed through various retail, merchandising, category management and supply chain positions, assuming his current Senior Vice-President of Sales and Marketing role in 2002.

He holds an honours business degree with a marketing major from Ryerson University, Toronto and is a member of the Commanderie du Bontemps Médoc et des Graves and Keepers of the Quaich associations. In July 2008, Bob was honoured as Industry Champion by the Wine Council of Ontario for his outstanding level of effort in support of the Ontario Wine industry. Bob was also recognized as RBC Business Citizen of the Year by the Niagara Wine Festival in June 2009. Drinks Ontario, the association representing imported wine, spirits and beer agents, presented him with their Industry Partnership award in February 2010.

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Murray Kane, Senior Vice-President, Human Resources

Murray Kane is responsible for human resources programs and services that help the LCBO meet its strategic goals. This includes compensation and benefits, health, safety and wellness, human resource services, leadership and organization development, employee relations and workplace diversity and the Ombuds office.

He has more than 25 years of senior HR management experience in both the public and private sectors. He joined the LCBO in 1988 as Vice-President, Human Resources and became Senior Vice-President, Human Resources in 2000. He has a masters of education in Adult Learning from the University of Toronto, a bachelor of arts from Concordia University in Montreal; and has earned the Certified Human Resources Professional (CHRP) designation. He is also a Certified Professional Coach through the Adler School of Professional Coaching as well as a Certified Executive Coach through Royal Roads University. Murray holds the Human Resources Compensation Committee Certified (HRCC) designation from McMaster University and the Director's College.

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Hugh Kelly, Senior Vice-President, Information Technology

Hugh Kelly is responsible for leveraging information and technologies in support of operational and business advancement. Key strategies include an evolutionary, as opposed to a revolutionary, approach and an emphasis on the use and exploitation of information rather than technology. The vision for the use of technology within the LCBO is predicated on a focus on the customer and enterprise-wide approach with an accent on being a key enabler in business process re-engineering initiatives. With the advent of web-based and wireless solutions, information security, privacy and corporate governance issues are critical.

He has more than 35 years experience in information technology in both the private and public sectors. This includes several years in consulting as well as being Chief Information Officer (CIO) with two multi-billion dollar retail organizations. He has served on the provincial and national boards of the Canadian Information Processing Society, the e-business advisory committee and the CIO Council of the Retail Council of Canada, and the CIO Council of the Conference Board of Canada. He joined the LCBO in 1994 as Director of Strategic Information Technology Planning, becoming Vice-President of Information Technology in 1994 and Senior Vice-President of Information Technology in 2000.

He was named Chief Information Officer of the Year by the Canadian Information Productivity Awards in November 2007. The award honours companies and individuals for inspirational leadership in the strategic application of information and communications technologies to transform organizations.

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Dr. George Soleas, Senior Vice-President, Logistics and Quality Assurance

George Soleas joined the LCBO in 1996 as Director of Quality Assurance, overseeing the laboratory and quality services processes that ensure LCBO products are safe to drink and of a high quality. The LCBO became the first liquor jurisdiction in the world to be doubly accredited by the International Organization for Standardization (ISO), a worldwide federation of national standards bodies from some 130 countries, based in Geneva, Switzerland.

In March 2009, George’s areas of responsibility were expanded to encompass Logistics, which involves procuring and distributing LCBO products. He oversees Customs and Excise clearances, transportation, warehousing and specialty services operations. He also supports supply chain projects to improve the flow of products through the logistics system.

George received his B.Sc. from McMaster University and M.Sc. and PhD from the University of Toronto. His areas of interest have been the analytical and biochemical aspects of beverage alcohol constituents and their absorption and bioavailability in humans. He trained in Oenology at U.C. Davis and spent 11 years with the Canadian wine industry as a Director of Research and Quality Assurance for a major winery and chaired the Technical and Scientific Committee of the Canadian Wine Institute for nine years.

George is Chair of the National Quality Assurance Committee of the Canadian Association of Liquor Jurisdictions. He represents the LCBO on many prestigious committees, including the “Expert Committee” of the World Wine Trade Group (WWTG), the American Society for Enology and Viticulture technical committee and Viticulture Institute (Brock University) where he is also a professional affiliate. He has a masters certificate in Supply Chain & Logistics Management from York University and is an affiliate of the McMaster Institute for Transportation & Logistics and member of the Supply Chain and Logistics Management Institute.

In February 2009, George received the Ontario Imported Wine-Spirits-Beer Association’s Industry Partnership Award.

His oenological and biochemical research has led to eight book chapters, 48 peer reviewed publications and several national and international industry and scientific presentations devoted to beverage alcohol.

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Penny Wyger, Senior Vice-President, General Counsel and Corporate Secretary

Penny Wyger provides legal services and strategic direction on matters involving legal issues to all LCBO divisions. These include privacy matters, intellectual property, real estate, labour and employment, advertising, procurement, international trade, public law, corporate governance and other commercial matters. She oversees and directs all litigation involving the LCBO.

Penny also provides legal advice to the Board and acts as Corporate Secretary to the Board as well as the Audit and Governance and Compensation Committees.

Prior to LCBO, she was Vice-President, Corporate Services at Metrolinx/GO Transit. Her extensive public sector background also includes overseeing the legal affairs of three GTA cities through separate positions held in an 11-year span. Penny was Commissioner of Corporate Services and City Solicitor at the Corporation of the City of Brampton, City Solicitor at the Corporation of the City of Pickering and Director of Planning and Development Law Services – Legal Department at the Corporation of the City of Scarborough. She also served as a member of the Ontario Municipal Board for several years.

Penny launched her career in the private sector, gaining seven years’ experience as a solicitor primarily in corporate and commercial law.

Penny earned several degrees from the University of Western Ontario, including a bachelor of arts, a bachelor of laws and a master’s degree in public administration. She was called to the Ontario Bar in 1983 and is a certified mediator.

Penny is a member of the Law Society of Upper Canada and the Ontario Bar Association.

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Jackie Bonic, Vice-President, Store Development & Real Estate

Jackie Bonic oversees the development and implementation of LCBO’s store network strategy, ensuring LCBO stores are located in areas convenient to customers and in formats that enhance both the customer experience and return on investment. Since 1995, LCBO stores have received more than 52 major awards for store design.

She leads a team of professionals responsible for location analysis, site selection, lease negotiation, design development, construction, real estate administration, energy and facilities management of more than 600 retail locations and the corporate office facilities, as well as ensuring consistent implementation of the LCBO brand across the store network.

Jackie also oversees the administration of the LCBO Agency Store program.

A graduate of the interior design program, Faculty of Architecture, University of Manitoba, Jackie has an MBA from the University of Toronto. She was in private practice as a partner with a Toronto firm and worked for a major property developer before joining the LCBO in 1992 as Director, Store Development & Real Estate. Jackie was appointed Vice-President in 2000.

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Nancy Cardinal, Vice-President, Marketing and
Customer Insights

Nancy Cardinal is responsible for developing the corporate marketing strategy and communicating the LCBO brand to consumers, both in stores and in publications, including FOOD & DRINK. Marketing and Customer Insights ensures that all points of contact between the LCBO and its customers are consistent and express the LCBO brand. She joined the LCBO in 1989 and was appointed Vice-President in 2000.

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Shari Mogk-Edwards, Vice-President, Merchandising and VINTAGES

Shari Mogk-Edwards oversees the LCBO WINES, LCBO SPIRITS & BEER and VINTAGES business units in the Sales and Marketing Division. VINTAGES is LCBO’s fine wine and premium spirits business unit. She determines and is responsible for both short and long-term strategic direction for the business units.

Shari’s role encompasses the overall sales and purchasing operations, including category management and business planning activities of LCBO WINES and LCBO SPIRITS & BEER and VINTAGES business units, including product purchasing, merchandising, warehouse inventory management, pricing administration and collaborative planning with suppliers and agents. She is also responsible for sale-of-space programs and for shelf-management strategy development.

For the past 30 years, Shari has held progressively responsible and diverse positions within the LCBO in its Retail, Logistics and Sales and Marketing divisions. She was promoted to vice-president, Merchandising in October 2008 and assumed the added responsibility for VINTAGES in September 2011. Prior to this, Shari was director, VINTAGES Sales and Purchasing and, before joining VINTAGES, was the director of SPIRITS.

Shari has represented the LCBO and VINTAGES on global buying trips since 1996 and has been an international wine judge since 1987. She has also completed several management programs at The Richard Ivey School of Business at the University of Western Ontario and at The Schulich School of Business at York University. Among Shari’s many awards is the inaugural Partnership Award from the Ontario Imported Wine-Spirit-Beer Association (now Drinks Ontario), which she won in 2006.

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Bill Kennedy, Executive Director, Corporate Communications

Bill Kennedy is responsible for bringing plans, initiatives and information concerning the LCBO to the attention of the general public and stakeholders. Corporate Communications serves as the corporate focal point for media relations, provides communications advice and services to LCBO management and staff, takes a leadership role in employee communications and social responsibility advertising, and is responsible for French language services in compliance with the French Language Services Act.

Bill has more than 30 years' experience in communications, working in both the public and private sectors. He received MADD Canada's Citizen of Distinction Award in September 2010 for championing LCBO's efforts to promote responsible drinking, help prevent drinking and driving and raise funds for MADD Canada. LCBO Corporate Communications has received more than 80 awards in competitions, many of them international in scope.

Since Bill joined the LCBO in 1992 as Director, Corporate Communications and was named Executive Director in 2000.

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Beili Wong, Chief Audit Executive and Executive Director, Internal Audit Services

Beili Wong leads the internal audit function that provides objective assurance and advisory services. She is responsible for assessing and reporting measurement and management of key risks, providing added accountability and transparency while supporting strong corporate governance.

Beili brings a systematic and disciplined approach to evaluating and improving the design and effectiveness of risk management, control, and governance processes. She has acquired internal audit experience in multiple industries, including retail and manufacturing. During her internal audit career, Beili has led audit projects in more than 10 countries across four continents.

Beili has a bachelor of arts degree from Shanghai University in Shanghai, China and an MBA from Saint Martin's University in Washington State, USA. She holds memberships with the Institute of Internal Auditors, the Information Systems Audit and Control Association, the Association of Certified Fraud Examiners and the American Institute of Certified Public Accountants.

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Patrick Ford, Senior Director, Policy and Government Relations

Patrick Ford is responsible for providing policy advice to the Board and senior management consistent with the strategic objectives of the LCBO and the Government of Ontario. This includes policy analysis, new program development, issues management and liaison with government ministries on policies and programs that affect the LCBO and the beverage alcohol industry. Corporate Policy provides leadership in the areas of the Board’s regulatory role, environmental stewardship, social responsibility partnerships and international trade obligations, and is responsible for access to information and privacy-related issues under the Freedom of Information and Protection of Privacy Act.

He joined the LCBO in 2001 following several years with the Ontario Public Service in a variety of social policy, marketplace policy and program roles in the Ministry of Community and Social Services and the Ministry of Consumer and Business Services. He was appointed Director in June 2006 and Senior Director in March 2007.

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Shelley Sutton, Director, Strategic Planning

Shelley Sutton is responsible for providing specialized business support to the organization. Shelley oversees the strategic and business planning processes, using both an annual and long-term horizon, and assists in the integration of the strategic plan with other corporate planning and communication processes. She is also responsible for the LCBO's Strategic Scorecard, designed to measure the long-term plan and target performance on an annual basis. The Scorecard uses customer and employee attitude research, as well as financial information, and looks at nearly 40 aspects of service and operations.

Shelley has an honours degree in business administration from Wilfrid Laurier University in Waterloo and more than 20 years' experience in strategic planning, working in both the public and private sectors. She became Director of Strategic Planning at the LCBO in 1995.